Apply · The framework in practice

Use cases

The clearest way to understand the framework is to watch it work. Each use case below is a common higher-education AI initiative, shown through the framework: the domain it sits in, the pillars it stresses, its risk tier, the real risks, and the governance path the framework prescribes.

Illustrative scenarios, not case studies of specific institutions. These are drawn from common patterns across higher education and are meant as a lens for applying the framework to your own situations. As institutions share documented, attributed examples, they'll join here, clearly marked as the real thing.

Teaching, Learning & Student SuccessIllustrative
Moderate

AI tutoring & writing assistant

A generative-AI assistant students use for explanations, practice, and writing feedback inside or alongside a course.

Value

Always-available, personalized support that can lift outcomes for students without access to tutoring, directly serving access and success missions.

Key risks
  • Over-reliance and erosion of skill-building
  • Academic-integrity ambiguity
  • Unequal access across the student body
  • Inaccurate or fabricated explanations
The framework's path

Moderate tier → streamlined review. Set course-level expectations (Pillar 3 syllabus guidance), build student literacy (Pillar 6), and pilot with success criteria before scaling (Pillar 8).

Teaching, Learning & Student SuccessIllustrative
High risk

Automated assignment feedback

AI generates or drafts feedback and provisional scores on student work at scale.

Value

Faster, more consistent feedback and instructor time returned to higher-value teaching.

Key risks
  • Bias against non-native or non-standard writing
  • Opaque scoring students can't appeal
  • Academic-judgment displacement
  • FERPA exposure if work leaves approved systems
The framework's path

High tier → full review with safeguards. Require human-in-the-loop on any grade, a bias/equity check (Pillar 2/4), a named owner and appeal path (Pillar 7), and a risk-registry entry.

Teaching, Learning & Student SuccessIllustrative
Critical

Predictive early-alert advising

A model flags students as at-risk to trigger advising or intervention.

Value

Earlier, targeted support that can measurably improve retention and equity gaps, if done well.

Key risks
  • Bias that re-creates or widens equity gaps
  • Labeling effects and self-fulfilling prophecy
  • FERPA and consent
  • Acting on flags no human validated
The framework's path

Critical tier → highest scrutiny. Algorithmic impact assessment, fairness audit, cabinet + governance approval, continuous monitoring of override and equity rates, and a documented rollback plan. First ask: does a lower-risk alternative work?

Research & InnovationIllustrative
Low risk

Research literature synthesis

Researchers use AI to search, summarize, and synthesize literature.

Value

Large time savings on discovery and synthesis; broader coverage of relevant work.

Key risks
  • Fabricated or misattributed citations
  • Subtle summarization errors
  • IP / licensing of source material
The framework's path

Low tier → light-touch. Acceptable-use guidance on verification and disclosure (Pillar 3) plus researcher literacy (Pillar 6). Self-certify and proceed.

Research & InnovationIllustrative
Moderate

AI-assisted research analysis & code

AI helps write analysis code, clean data, or interpret results in research workflows.

Value

Accelerated analysis and lowered technical barriers for non-specialist researchers.

Key risks
  • Research-integrity and reproducibility concerns
  • Undisclosed AI contribution
  • Sensitive or human-subjects data entering external tools
The framework's path

Moderate tier → streamlined review. Disclosure and reproducibility norms (Pillar 3), data-handling rules for human-subjects data (Pillar 4), and lifecycle documentation (Pillar 8).

Operations & InfrastructureIllustrative
Moderate

IT / service-desk chatbot

A conversational agent answers routine IT, HR, or campus-service questions.

Value

24/7 first-line support, faster resolution, and staff time freed for complex cases.

Key risks
  • Confidently wrong answers on consequential topics
  • Undisclosed AI interaction
  • Scope creep into sensitive requests
The framework's path

Moderate tier → streamlined review. Disclosure that it's AI, clear escalation to humans, scoped topics, and monitoring of accuracy and handoff rates (Pillar 8).

Operations & InfrastructureIllustrative
Critical

Admissions application screening

AI scores, ranks, or filters applications to support admissions decisions.

Value

Throughput and consistency on high-volume review.

Key risks
  • Discrimination and disparate impact
  • Legal and regulatory exposure
  • Opacity in life-affecting decisions
  • Entrenching historical bias in training data
The framework's path

Critical tier → highest scrutiny, or reconsider. Mandatory algorithmic impact assessment, legal/compliance review, human decision authority, audit trail, and continuous disparate-impact monitoring. Often the right call is a narrower, lower-risk design.

Operations & InfrastructureIllustrative
Critical

Enrollment & financial-aid optimization

Models optimize aid offers or enrollment targeting to hit institutional goals.

Value

Efficient use of limited aid and enrollment resources.

Key risks
  • Equity harm if optimization deprioritizes need
  • Misalignment with access mission
  • Opaque, consequential financial decisions
  • Compliance exposure
The framework's path

Critical tier. Test directly against the mission (Pillar 1), does optimization serve access or undercut it? Plus impact assessment, governance + cabinet approval, and ongoing equity monitoring.

Student & Community EngagementIllustrative
Moderate

Student-facing campus assistant

A general assistant answers student questions on deadlines, services, and navigation.

Value

Lower friction for students, especially first-generation and working students navigating complex systems.

Key risks
  • Wrong answers on deadlines or requirements
  • Privacy of student queries
  • Accessibility gaps
  • Disclosure of AI use
The framework's path

Moderate tier → streamlined review. Accuracy guardrails on consequential info, accessibility compliance, clear AI disclosure, and pilot-then-scale with monitoring.

Student & Community EngagementIllustrative
Low risk

Accessibility: captioning & translation

AI provides live captions, transcripts, or translation for events, media, and instruction.

Value

Broader access and inclusion; a direct equity win when done with human review.

Key risks
  • Accuracy failures on names, terms, or accents
  • Over-reliance without human correction
  • Privacy of recorded material
The framework's path

Low tier → light-touch. Adopt with a human-review expectation for high-stakes content and standard monitoring; a strong, mission-aligned early win to build literacy and trust.

Student & Community EngagementIllustrative
High risk

Advancement / donor modeling

AI scores alumni and prospects for giving propensity to target outreach.

Value

More efficient advancement and stronger donor relationships.

Key risks
  • Privacy and consent around personal data
  • Reputational risk if perceived as manipulative
  • Bias in who gets cultivated
  • Vendor data-sharing terms
The framework's path

High tier → full review with safeguards. Vendor data-terms vetting and privacy review (Pillar 4), a named owner (Pillar 7), and a risk-registry entry with monitoring.

Have a use case of your own?

Run it through the tools the framework provides, score it, right-size its review, and register it.

From responsible use to responsible results

Don't just showcase a use case, learn from it

A use case isn't only a story worth telling, it's something to learn from. The cards above show each one through the lens of risk and governance, responsible use. This lens adds the other half: responsible results, what actually happened to people, and what it teaches. Even a small example, summarizing emails, automating a form, carries real decisions about accuracy, privacy, and access. Use these five prompts to present, compare, and learn from any use case, and as a shared structure for a community of practice.

  1. 1
    Purpose & context

    What problem or goal prompted it, who it serves, and how it ties to mission.

  2. 2
    What made it possible

    The tools, data, access, skills, and conditions that enabled it.

  3. 3
    People & process

    Who was involved, what changed in their work, and how accuracy, privacy, and access were handled.

  4. 4
    Outcomes & lessons

    What actually happened, the benefits and surprises, and what you'd do differently.

  5. 5
    Next steps

    Whether to scale, refine, share, or retire, and what to watch.

A blank, fillable version of these five prompts, plus a mission & values check, ready to bring to a meeting or a community of practice.